Cancellation Policy, Refund and Return Policy, Delivery Policy, and Shipping Policy:

• Cancellation Policy: Orders cannot be cancelled once purchased. Only returns and exchanges are allowed if the item is faulty.
• Refund and Return Policy: Refunds are issued only for defective items or if the customer is unsatisfied with the quality. Customized items with engraving are not eligible for return.
• Return Initiation: Customers can initiate a return within 7 days. The customer is responsible for shipping fees unless the item is defective.
• Delivery Policy: Processing time is 1-2 days. Postage via JNT typically takes 2-5 days.
• Shipping Methods: Shipping is via JNT, and a tracking number will be provided via email from EasyParcel.

Company Address, Contact Number, Registration Number:

• Company Name: SOUTHERN ELITES SDN. BHD.
• Registered Business Address: E 13-G, Jln Serai Wangi M 16/M, Alam Avenue, 40200 Shah Alam, Selangor, Malaysia.
• Contact Email: roycebanofficial@gmail.com
• Registration Number: 1552669-P

Website Ownership:

• Ownership: SOUTHERN ELITES SDN. BHD. owns the website and its contents. There are no copyright or intellectual property rights associated with the website’s content, and there are no restrictions on how the website’s content can be used or reproduced.

Description of Goods/Service:

• Products Offered: Card wallets and digital business cards.
• Card Wallet Description: A premium aluminum smart wallet built for quick access. This cardholder fans out your cards with a pull of a button and the back pocket allows you to carry more cards and cash while keeping a slim profile.
• Digital Business Card Description: Crafted from sleek and durable aluminum, this innovative digital NFC card is your gateway to modern networking. With it, you can effortlessly share your digital profile with a simple tap, making connections easier and more memorable than ever. Elevate your professional identity with this stylish and eco-friendly networking accessory.